Whistle While You Work
Don't you just love when someone loves their job and it shows?
Does it seem to anyone else that you come across so many grouchy, intolerant people in day-to-day transactions that finding someone who is kind and personable and willing to go the extra mile rare?
Today I came across a couple of gems and I found it so refreshing and delightful I couldn't help but feel it deserved a blog post.
I had an OBGYN appointment today and I walked into the office preparing for the worst. Since Joe was working, I had my three littles in tow (5, almost 4, and barely 2 years old). If much of a wait is involved it doesn't usually bode well for anyone: the fellow "waiters", me, or the three kids who are absolute pros at causing chaos and calamity...at least when we get out of earshot of the public, if you know what I mean.
Anyway! The wait wasn't too bad. I was prepared with books and good humor. The kids responded well. And then... SHE came in. I've never met a midwife before. I've heard the rumors of their glorious goodness, but could never testify of it myself...until today.
The moment she walked in the room, the world was set right. She warmly introduced herself, shaking my hand. And then instead of sitting down and getting down to business, she approached each of my three children, shaking their hands, asking their names and ages, and chatting a bit about this or that with each of them. She even kissed my girls on the back of their little hands. Wow! Brave lady. I mean, who knows where those hands have been?
Then she sat and talked to me. And I mean really talked. She treated me like a person and not a piece of baby-making meat. She showed me my chart and went over all the numbers and lab results and whatever else.
One complaint I have with the baby-delivering industry is once they find out you've already had a baby (or two...or three), they instantly assume you know it all and skip the details. Well, I don't know about anyone else, but my retentive memory is about as effective as a strainer holding tomato soup, especially since having babies. I forget a lot of stuff! I pull out my What to Expect book each and every time I am pregnant. I was so appreciative of this midwife being thorough without being condescending.
Through the appointment she sat comfortably instead of edging toward the door like so many doctors do. Whether or not she had somewhere else to be, she didn't show it. I was her priority and nothing else mattered. It really was a beautiful experience! Maybe this is normal for others, but after some of the experiences I've had, this was rare and welcome!
As the appointment drew to a close, she gave me a warm hug and even a kiss on the cheek. To be honest, that would probably kind of freak me out with anyone else I had just met minutes before. But for some reason, we were already fast friends and this was perfectly acceptable.
It was just so lovely to meet someone who was happy to be in the profession they were in! I sure hope this woman is on call when this kid makes its grand appearance. Maybe I'll have to cross my legs or hang upside down for awhile until she is.
After we left the office, we headed over to a little lunch spot that sells homemade soups, sandwiches, and baked goods. Forget how good the food is; I would go in just to be gushed over by the little ladies in this place. Every time I go there I swear someone is either going to feed me my soup, spoonful by spoonful, or lick their thumb and rub a smudge off my face. Talk about service with a smile. I love it!
These people who take their work so personally make such a great impression. I would love to tell them how they made my day. How their smiles, kind words, and professionalism with warmth left me so happy and cheered that I felt the need to write a blog post about it.
But... I could just picture what would happen.
You think I am a great writer? You should see me talk in person. Disaster with a capital D. It all comes out very mumbled, very cheesy, very red-in-the-face. This is one of the biggest reasons I never want to meet any of my bloggy friends in person. I love you all. I think you are fantastic. But sorry...I can only take this relationship screen-deep.
So, anyone have any brilliant ideas on how to tactfully tell someone you think they are the bee's knees at what they do??? Do you find that these service-with-a-smile stars are far and in between?